{"xsrfToken":"3fb2ff448660e73d07bfe6d678de9387e039f63b_lout","branding":{"id":"4","key":"ss","name":"Seller Support","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#106361","headerLinkHoverBGColor":"#106361","headerBadgeColor":"#106361"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/bf48dbe6-80f0-45d9-9c81-b8ac2b5aaed8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MzgxNjFjMi0yZWVkLTQ5NWItOGRiYi02YjMzMjliOWJiY2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJmNDhkYmU2LTgwZjAtNDVkOS05YzgxLWI4YWMyYjVhYWVkOCI6WyJyZWFkIl19LCJleHAiOjE3NDY4MTMzMDIsIm5iZiI6MTc0NjgxMjcwMn0.-890ZmT_GZJz0EHJXItUNFDZOVoi2lATca81TJi2bf0&client=938161c2-2eed-495b-8dbb-6b3329b9bbcf&mode=fit","logoId":"bf48dbe6-80f0-45d9-9c81-b8ac2b5aaed8","isLogoAvailable":true,"helpCenterTitle":"Welcome to the MakerPlace Help Center","sharedPortalName":"MakerPlace Help Center","userInitialAnnouncementHeader":"Welcome to MakerPlace!","userInitialAnnouncementMessageWiki":"<p>We've improved our FAQs and support documentation to make things easier to find. Use the search box above or the contact forms below to reach out if you need assistance:</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the MakerPlace Help Center","sharedPortalName":"MakerPlace Help Center","announcementHeader":"Welcome to MakerPlace!","announcementMessage":"We've improved our FAQs and support documentation to make things easier to find. Use the search box above or the contact forms below to reach out if you need assistance:","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#11837f","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d7dca81f-8da9-4bdb-99c6-0b6e215bb65b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MzgxNjFjMi0yZWVkLTQ5NWItOGRiYi02YjMzMjliOWJiY2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ3ZGNhODFmLThkYTktNGJkYi05OWM2LTBiNmUyMTViYjY1YiI6WyJyZWFkIl19LCJleHAiOjE3NDY4MTMzMDIsIm5iZiI6MTc0NjgxMjcwMn0.pAHkctcW-wCLPPJZRFZqIn7KdVNq9j3K7ING4jt5Hnw&client=938161c2-2eed-495b-8dbb-6b3329b9bbcf&height=300&mode=fit","bannerMediaApiFileId":"d7dca81f-8da9-4bdb-99c6-0b6e215bb65b","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"ss","projectId":10015,"serviceDeskId":4,"name":"Seller Support","description":"<p>Welcome! You can raise a Seller Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","reqTypes":[{"id":"10057","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Ask it here! All responses will be answered Monday- Friday within 24- 48 hours.</p>","icon":10320,"iconUrl":"https://makerplace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[5],"key":""},{"id":"10067","name":"Order and Payment Questions","descriptionHtml":"","callToAction":"Order and Payment Questions","introHtml":"<p>Please direct all order and payment questions here.</p>","icon":10314,"iconUrl":"https://makerplace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[5],"key":""},{"id":"10059","name":"Report a bug","descriptionHtml":"<p>Please provide screenshots and a clear description of what you were trying to do, how you went about it, and what happened instead so our team can best troubleshoot, and solve this problem.</p>","callToAction":"Report a bug","introHtml":"<p>Is something broken? Let us know!</p>","icon":10308,"iconUrl":"https://makerplace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10308","groups":[5],"key":""},{"id":"10066","name":"Request an order cancellation","descriptionHtml":"","callToAction":"Request an order cancellation","introHtml":"<p>If an order needs to be canceled, please use this request and MakerPlace will process.</p>","icon":10300,"iconUrl":"https://makerplace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10300","groups":[5],"key":""},{"id":"10060","name":"Suggest a new feature or improvement","descriptionHtml":"","callToAction":"Suggest a new feature or improvement","introHtml":"<p>Have an idea? We would love to hear it! We are constantly developing and updating our systems and any feedback is appreciated.</p>","icon":10322,"iconUrl":"https://makerplace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[5],"key":""}],"reqGroups":[{"id":5,"name":"General"}],"orderMapping":{"5":[10057,10059,10060,10066,10067]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d2618370-82ab-3a4a-9492-0b868882a931","appLinkName":"System Confluence","appLinkUrl":"https://makerplace.atlassian.net/wiki","spaceKey":"SS","spaceName":"Seller Support","spaceUrl":"https://makerplace.atlassian.net/wiki/spaces/SS","isServer":false},"labels":[],"projectKey":"SS","serviceDeskId":4,"kbLinkDomainURLs":["https://makerplace.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MzgxNjFjMi0yZWVkLTQ5NWItOGRiYi02YjMzMjliOWJiY2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDY4MTM5MDIsIm5iZiI6MTc0NjgxMjcwMn0.m5p1TvzlAqy3LoKCT4hiHxUMfzZhQDXHdeu7jm0zalM","targetCollection":"upload-project-10015","endpointUrl":"https://api.media.atlassian.com","clientId":"938161c2-2eed-495b-8dbb-6b3329b9bbcf","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"a5e51c11-4a6b-4515-9f0f-cb9f229ade4b","name":"\uD83D\uDE80 Getting Started","description":"Signing up, learning MakerPlace's benefits, and getting your products featured","categoryUrl":"https://makerplace.atlassian.net/servicedesk/customer/portal/4/topic/a5e51c11-4a6b-4515-9f0f-cb9f229ade4b","lastUpdated":"1613063341435","createdAt":"1613062648714"},{"id":"a18cf19a-bf97-4a9c-87da-2eb387a6a185","name":"✅ The Onboarding Checklist","description":"Step-by-step instructions of each section ","categoryUrl":"https://makerplace.atlassian.net/servicedesk/customer/portal/4/topic/a18cf19a-bf97-4a9c-87da-2eb387a6a185","lastUpdated":"1613063361734","createdAt":"1613062765996"},{"id":"b7028f88-e3df-43cb-8457-9be20ba715f3","name":"\uD83D\uDE9A Managing Products, Orders, and Shipping","description":"Everything from shipping policies to SEO tips","categoryUrl":"https://makerplace.atlassian.net/servicedesk/customer/portal/4/topic/b7028f88-e3df-43cb-8457-9be20ba715f3","lastUpdated":"1613063384129","createdAt":"1613062823023"},{"id":"060cd5be-0560-47c2-87ff-d59ec4607b75","name":"\uD83D\uDCB0 Getting Paid, Refunds, and Returns","description":"Connecting for payment and Interacting with customers","categoryUrl":"https://makerplace.atlassian.net/servicedesk/customer/portal/4/topic/060cd5be-0560-47c2-87ff-d59ec4607b75","lastUpdated":"1613063447569","createdAt":"1613062787460"}]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}