MakerPlace Help Center

Welcome to the MakerPlace Help Center

Welcome to MakerPlace!

We've improved our FAQs and support documentation to make things easier to find. Use the search box above or the contact forms below to reach out if you need assistance:

Portals

  1. Seller Support

    Welcome! You can raise a Seller Support request from the options provided.

  2. Marketplace Support

    If you operate a marketplace or multiple storefronts, submit your questions or issues here.

Powered by Jira Service Management
{"xsrfToken":"ba486b15c48f379a2226ecff2e39918ad64e8dcf_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/bf48dbe6-80f0-45d9-9c81-b8ac2b5aaed8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MzgxNjFjMi0yZWVkLTQ5NWItOGRiYi02YjMzMjliOWJiY2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJmNDhkYmU2LTgwZjAtNDVkOS05YzgxLWI4YWMyYjVhYWVkOCI6WyJyZWFkIl19LCJleHAiOjE3NDc5OTIwNDksIm5iZiI6MTc0Nzk5MTQ0OX0.HKEe2fQp3AbOZQAxUtoiYFEmiBTsHrwoD-LOE9b2rpY&client=938161c2-2eed-495b-8dbb-6b3329b9bbcf&mode=fit","logoId":"bf48dbe6-80f0-45d9-9c81-b8ac2b5aaed8","isLogoAvailable":true,"helpCenterTitle":"Welcome to the MakerPlace Help Center","sharedPortalName":"MakerPlace Help Center","userInitialAnnouncementHeader":"Welcome to MakerPlace!","userInitialAnnouncementMessageWiki":"<p>We've improved our FAQs and support documentation to make things easier to find. Use the search box above or the contact forms below to reach out if you need assistance:</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the MakerPlace Help Center","sharedPortalName":"MakerPlace Help Center","announcementHeader":"Welcome to MakerPlace!","announcementMessage":"We've improved our FAQs and support documentation to make things easier to find. Use the search box above or the contact forms below to reach out if you need assistance:","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#11837f","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d7dca81f-8da9-4bdb-99c6-0b6e215bb65b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MzgxNjFjMi0yZWVkLTQ5NWItOGRiYi02YjMzMjliOWJiY2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ3ZGNhODFmLThkYTktNGJkYi05OWM2LTBiNmUyMTViYjY1YiI6WyJyZWFkIl19LCJleHAiOjE3NDc5OTIwNDksIm5iZiI6MTc0Nzk5MTQ0OX0.yVzo1o7kRO-cqKJadN1qMA7tWT1K0ChIQKmhR2rreko&client=938161c2-2eed-495b-8dbb-6b3329b9bbcf&height=300&mode=fit","bannerMediaApiFileId":"d7dca81f-8da9-4bdb-99c6-0b6e215bb65b","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=makerplace","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"ba486b15c48f379a2226ecff2e39918ad64e8dcf_lout","baseUrl":"https://makerplace.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://makerplace.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"938161c2-2eed-495b-8dbb-6b3329b9bbcf","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"3baa10361ffd45be9fe983c063eb0627","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}